How do you ensure the quality of your tire products?
We conduct rigorous quality control tests, including pressure resistance, tread wear analysis, and balance testing. All products are made from high-grade rubber compounds to ensure safety and durability under demanding conditions.
Do you offer customization or OEM services for specific tire sizes?
Yes, we support OEM and ODM services. We can customize tire patterns, sizes, and branding based on your specific technical requirements and order volume.
How do I know if your tires will fit my electric scooter or equipment?
Please check the sidewall of your current tire for size markings (e.g., 8.5×2 or 10×2.125). You can also contact our support team with your equipment model for expert compatibility advice.
What is your Minimum Order Quantity (MOQ) for wholesale orders?
Our MOQ varies depending on the product type. For standard stock items, we offer flexible low MOQs. Please contact us for a specific quote based on your needs.
Are your tires puncture-resistant?
We offer both high-density pneumatic tires and solid (airless) tires. Our solid tires are 100% puncture-proof, while our pneumatic tires feature thickened rubber layers to significantly enhance puncture resistance.
How long does international shipping take?
Shipping times depend on the destination and method (sea, air, or express). Typically, express shipping takes 7-12 days, while sea freight varies from 25-40 days. We provide tracking for all shipments.
Can I request a sample before placing a bulk order?
Absolutely. We encourage sample testing to ensure the product meets your quality expectations. Sample costs and shipping fees will be discussed based on the item.
What payment methods do you accept for international orders?
We accept major payment methods including T/T (Bank Transfer), PayPal, and Credit Cards to ensure a secure and convenient transaction process.
Do your rubber products comply with environmental regulations?
Yes, our products are manufactured in compliance with standard environmental and safety regulations (such as REACH or RoHS where applicable) to ensure they are safe for global markets.
What is your policy for defective products?
We stand behind our quality. If you receive a product with manufacturing defects, please provide photos or videos within 30 days of receipt, and we will offer a replacement or credit for your next order.